Inviting Hostup as an Upsell Manager to your Airbnb listings
Join other hosts who use Hostup Concierge to upsell their Airbnb guests.
- Open Airbnb Listings and select the listing you want to edit
- Under Listing editor, click Your space
- Click Co-Hosts and then click Invite a Co-Host
- Add team@hostup.ae in email address field and click Next
- Select the Calendar and messaging access permission and click Next
- Review and click Send
- Repeat for all other listings
Once Hostup Concierge is added to a listing, it can only message guests and view (not edit) the calendar for that listing. This permission access allows Hostup to automate upsell offers, personalized AI recommendations, and fulfilment.
FAQ
Some questions and answers to help you under the Hostup and Airbnb integration
I use professional hosting tools on Airbnb. Can I add Hostup Concierge to my Hosting team instead?
Yes. Hosts with access to professional hosting tools can invite Hostup Concierge by going to the Airbnb Team page and inviting team@hostup.ae with the Guest management permission.
Does Hostup have access to my transaction history and listing management?
No. Hostup does not have access to transaction history or listing management tools. This means, Hostup can not edit your calendar, view the transaction history, or edit your listing in any way.
How do I automate upsell offers by myself?
To make sure all your guests receive a well-crafted upsell offer automatically, we recommend editing your schedule message template for booking confirmations to include an upsell offer that includes the link to your upsell store.
Can you give me an example of an upsell offer that I can send to guests?
Sure. Here's an example of a solid upsell offer that you can share with your guests as soon as their booking is confirmed:
Hey,
We’re excited to welcome you to our home. To make your stay even more memorable, we’ve curated a selection of 5-star experiences and services just for you. Whether you’re looking to unwind with a relaxing massage, pamper yourself with a salon treatment, or explore Dubai with exclusive tickets to local attractions, we’ve got it all covered!
Simply click the link below to explore and book these add-ons: www.hostup.ae/store/yourbrand
If you have any special requests or need help with bookings, feel free to reach out to our partner, Hostup, via the chat widget on the website. We're here to make your stay exceptional!