Inviting Hostup as an Upsell Manager to your Lodgify account
Join other hosts who use Hostup Concierge to upsell their guests.
- Go to the PM Modules section on Lodgify, and select Team members from the sidebar menu
- Now click Invite New User in the top-right corner
- Fill in the required information
- Add team@hostup.ae in email address field
- Choose Rental Manager as the default in the role field
- Review and click Send Invitation
Once Hostup Concierge is added to Lodgify, you can edit Permissions to give Hostup Concierge access to all rentals and change permissions to include: Can see the Website, Can see Client Details, Can view Booking Notes, and Can Access the Chat. These will allow Hostup to automate upsell offers, personalized AI recommendations, and fulfilment.
FAQ
Some questions and answers to help you under the Hostup and Lodgify integration
I do not see the option to invite a new user in my Lodgify account. Why?
This feature is currently only available on Lodgify's Ultimate Plan. If you're not using the Ultimate plan, we recommend integrating Hostup with the OTA platforms (like Airbnb) directly in this case.
Does Hostup have access to my transaction history and listing management?
No. Hostup does not have access to transaction history or listing management tools. This means, Hostup can not edit your calendar, view the transaction history, or edit your listing in any way.
How do I automate upsell offers by myself?
To make sure all your guests receive a well-crafted upsell offer automatically, we recommend editing your message template for new reservations to include an upsell offer that includes the link to your upsell store.
Can you give me an example of an upsell offer that I can send to guests?
Sure. Here's an example of a solid upsell offer that you can share with your guests as soon as their booking is confirmed:
Hey,
We’re excited to welcome you to our home. To make your stay even more memorable, we’ve curated a selection of 5-star experiences and services just for you. Whether you’re looking to unwind with a relaxing massage, pamper yourself with a salon treatment, or explore Dubai with exclusive tickets to local attractions, we’ve got it all covered!
Simply click the link below to explore and book these add-ons: www.hostup.ae/store/yourbrand
If you have any special requests or need help with bookings, feel free to reach out to our partner, Hostup, via the chat widget on the website. We're here to make your stay exceptional!